FAQ

Our drivers are professionally trained and have impeccable driving records. My husband and I detail, keep up with the maintenance, and maintain service records to ensure the cleanest and safest travel possible. All our vehicles are smoke free.

Our socials and website are monitored daily, and our phoneline is always open. Our vehicles run 365 days a year, 7 days a week, 24 hours a day.

As soon as you know you need the service, please call or message us to make your reservations. Our reservations are on a first-come, first-serve basis.

You can call to make a reservation over the phone at 402-316-6688, or you can fill out our booking request form on our Contact Us page. Established customers can email and text their reservations to us as well.

For our services, a $200 deposit is required to book your trip. We accept cash, check, and Venmo. The balance is due 1 week prior to your event.

Gratuity is part of the driver's total compensation package. That's because your driver is working hard to observe the group and working to get you to your destination safely. We recommend 20%.

No, all of Rollin Transportation vehicles are NON-SMOKING. If any passenger smokes in a vehicle, a minimum cleaning fee of $250 will apply, plus the cost of repairs for any damage related to smoking.

A credit card is required at the time of booking. You can also pay in cash, check, or Venmo.

A receipt can be emailed/mailed to you upon your request.

We collect a $200 non-refundable deposit when you book a reservation. If you choose to cancel your reservation, your deposit will not be returned to you. If you cancel within the week of the reservation, there will be no refund of the total payment.

Yes, our vehicles are equipped with aux cords and Bluetooth technology so you can hook up your phone to any of our stereos.

Yes, food is allowed in our vehicles except for food that sticks on contact (i.e., caramel popcorn).

You are allowed to bring your own beverages. Alcohol consumption is permitted by passengers 21 years old and older.

All vehicles are cleaned and inspected before they are assigned to the next trip. If damage occurs while in your possession, the full amount of repair is the responsibility of the booking agent or person who made the reservation. Pictures will be taken of the damage and forwarded to you, and a repair estimate will follow. Again, please respect our vehicles. Repairs cost us time and money. The repairs can be quite costly.